
IOMA Paris: create your very own serum according to your skin’s needs
After reading my colleague Ismaël’s article: “Bespoke tailoring, the future of cosmetics?”, I made some research about French brands...

Discover The Incredible Glossier In Store Customer Experience!
The aim of this article is to develop the 5th learning from my article “What to learn from Glossier, the marketing machine”, about its...
Using technologies to differentiate
When the market becomes saturated with hundreds of players, millions of products and services aiming to satisfy the customer's needs,...
The new experience in Sephora Shanghai: special for Chinese customers.
Sephora grand gateway store (shanghai) reopened with brand new upgraded store design, shopping environment, and technological devices,...

L'Oréal into the Augmented Reality world
We are living in a digital world where almost everything is done in front of the screen, right from checking weather updates to buying...
In La Défense, Sephora goes further in the customer experience with new innovations
As SKEMA students, you may have seen the Sephora shop of Les 4 Temps mall was being renovating since several months. During last June, it...
Lancôme innovates to win over Millennials
The name Lancôme was inspired by the forest of Lancosme in France, and the rose in this area was chosen to be the brand's symbol. We can...
AXE: a new branding level in men's cosmetic market
Positioning a brand in the cosmetic market normally focus on the emotion of their customer. If Nivea Men aims to your feeling, on the...








