Julia Hong30 nov. 20191 min de lectureMindscent: how Guerlain nailed it at experiential marketing…Let me introduce to you a really cool use of technology in my opinion: Mindscent, launched this october. You can discover the new...
Julia Hong30 nov. 20192 min de lectureIOMA Paris: create your very own serum according to your skin’s needsAfter reading my colleague Ismaël’s article: “Bespoke tailoring, the future of cosmetics?”, I made some research about French brands...
Julia Hong30 nov. 20192 min de lectureDiscover The Incredible Glossier In Store Customer Experience!The aim of this article is to develop the 5th learning from my article “What to learn from Glossier, the marketing machine”, about its...
Minh Duc27 nov. 20192 min de lectureUsing technologies to differentiateWhen the market becomes saturated with hundreds of players, millions of products and services aiming to satisfy the customer's needs,...
junyi LI13 nov. 20192 min de lectureThe new experience in Sephora Shanghai: special for Chinese customers. Sephora grand gateway store (shanghai) reopened with brand new upgraded store design, shopping environment, and technological devices,...
Ravindhirran10 nov. 20192 min de lectureL'Oréal into the Augmented Reality worldWe are living in a digital world where almost everything is done in front of the screen, right from checking weather updates to buying...
Ismaël Manaï9 nov. 20191 min de lectureIn La Défense, Sephora goes further in the customer experience with new innovationsAs SKEMA students, you may have seen the Sephora shop of Les 4 Temps mall was being renovating since several months. During last June, it...
Minh Duc6 nov. 20193 min de lectureLancôme innovates to win over MillennialsThe name Lancôme was inspired by the forest of Lancosme in France, and the rose in this area was chosen to be the brand's symbol. We can...
Minh Duc17 oct. 20192 min de lectureAXE: a new branding level in men's cosmetic marketPositioning a brand in the cosmetic market normally focus on the emotion of their customer. If Nivea Men aims to your feeling, on the...